Good client relationship is the next challenging thing to deal with when running a business of whatever size. Next to keeping your finances, your relationship with your most difficult customers can make or break the future of your business.
There are clients who tend to micromanage. They follow-up on a certain task almost every minute. Reporting to them the way they want to would not be an effective option to silence them. Instead of being enslaved by their requests, set the boundaries where you can both meet. This would keep you from getting mad at each other as well.
Some clients have trust issues. As a result, they doubt your skills on accomplishing tasks in an efficient manner and then withdraw any task which they may have already assigned. To avoid such scenario, involve your untrusting clients in every task you are working on. Ask their feedback every step of the way. If they make a comment that they can accomplish the tasks better than you do, remind them to remain focused on accomplishing company tasks which only they can do. Tell them also that you are there to help and unload their shoulders of tasks that are eating up much of their time.
There are clients who tend to micromanage. They follow-up on a certain task almost every minute. Reporting to them the way they want to would not be an effective option to silence them. Instead of being enslaved by their requests, set the boundaries where you can both meet. This would keep you from getting mad at each other as well.
Some clients have trust issues. As a result, they doubt your skills on accomplishing tasks in an efficient manner and then withdraw any task which they may have already assigned. To avoid such scenario, involve your untrusting clients in every task you are working on. Ask their feedback every step of the way. If they make a comment that they can accomplish the tasks better than you do, remind them to remain focused on accomplishing company tasks which only they can do. Tell them also that you are there to help and unload their shoulders of tasks that are eating up much of their time.